Shipping, insurance, and tax is always included in the price you see for every item on this site. Depending on the glass piece, most will be double boxed to comply with insurance for the shipping companies.
UPS will handle the bulk of the shipping.
Free shipping is only for the 48 contiguous states in America. If you are outside those 48 states, I would be happy to arrange affordable shipping to you.
For questions about returns, please see the returns page.